Guest information from A-Z
Here you can find out everything you need to know about the Hotel Hof Weissbad.
Dinner
Daily from 6:00 p.m. to 10:00 p.m.
Half-board menu:
4-course menu of your choice and Appenzeller specialities from the buffet on Wednesdays
À la carte menu:
Seasonal à la carte menu with specialities from Käthi's kitchen (16 Gault Millau points)
Arrival and departure by public transport – free of charge!
If you stay for three nights or more in a hotel in Appenzell and the surrounding area, the Appenzell AI tourist organization will give you free travel to and from the hotel by public transport.
Departure
We would be grateful if you could vacate your room by 11:00 a.m. at the latest. The hotel's infrastructure and all amenities will of course remain available to you on the day of your departure. Changing rooms and lockers are available in the health center, suitcases for storage in the luggage room can be handed in at the reception desk, and bathrobes can be returned to the reception desk of the health center upon departure.
Adapter
Travel adapters and various mobile phone chargers are available at reception.
Allergies and special diets
Allergies and food intolerances are widespread nowadays. Many people have restrictions and have to pay close attention to their diet. To ensure that you can still enjoy a wholesome menu, you have the option of discussing your individual dietary requirements with the kitchen. Or would you prefer a special diet? Please select the direct dial number "Restaurant" on the telephone.
Appenzell holiday map
For stays of three nights or more, we will give you the Appenzeller Ferienkarte (Appenzell holiday card) with lots of experiences and discounts. You can obtain the card and detailed information at the reception.
Baby
Baby cots, bathrobes, and slippers in various sizes are available. Please select the direct dial number "Housekeeping" on the telephone.
The reception will be happy to help you organize a babysitter on request. A changing table with accessories is available in the ladies' restroom on the ground floor and on the 1st floor.
Bath
Indoor and outdoor pool (33°C)
Opening hours: 7:00 a.m. – 8:00 p.m., daily
Bathhouse: Heated whirlpool (35°C), natural pool
Opening hours: 9:00 a.m. – 8:00 p.m., daily
Sauna house: Organic and Finnish sauna and steam bath
Opening hours: 9:00 a.m. – 8:00 p.m., daily
The water is heated using geothermal energy and electricity is supplied by a PVA system. To access the bath and sauna house (from 16 years of age), you will need the badge on your room key.
Bathing suits/swimwear
Forgot your swimwear at home? We have a small selection available for you at the reception desk of the health center.
Train and bus
The train and bus station is located 200 meters from the hotel on the main road towards Appenzell.
Bank/ATM
The Appenzeller Kantonalbank is located 200 meters from the hotel on the main road towards Wasserauen.
Banquets
Our restaurants, the flower workshop (24 people), and the courtyard house (16 people) are ideal for aperitifs, receptions, banquets, and individual events for up to 60 people. We would be happy to take care of the entire organization for you. Our F&B Manager, Simon Egli, will be happy to advise you.
Bar/bistro
Opening hours: 8:00 a.m. – 1:00 a.m., daily
Bistro menu (snacks): 11:30 a.m. – 10:00 p.m., daily
Bed
Bed linen will be changed on request by placing the "Dear Guest" tag on your bed.
Library
You will find our library by the fireplace in the hotel lobby. A further selection of books is available in the outdoor library in the red boxes around the hotel. You are welcome to take the books to your room and, if you have not finished reading them, send them back home with you.
Flower shop
Opening hours: Tuesday–Saturday, 11:00 a.m.–4:00 p.m.
Ironing
We will iron your clothes within an hour on request. To have your clothes picked up, please dial the direct number "Housekeeping" on your telephone.
Blanket
The housekeeper has additional blankets, down duvets, synthetic duvets (for allergy sufferers), and wool blankets. Please dial the direct number for the housekeeper on your telephone to request additional bed linen or a change of bed linen.
Shopping
The pretty village of Appenzell is ideal for shopping and relaxing. We will be happy to provide you with information at reception.
Transport
We offer a shuttle service for longer distances. For prices and further information, please contact the reception.
Bicycles
Electric city bikes and electric mountain bikes are available in front of the hotel entrance. Please contact the reception desk to use them. We also lend out bike helmets free of charge.
Fitness
The fitness room (medical training room) in the health center is open 24 hours a day. Another fitness room is available in the bath and sauna house (7:00 a.m. to 9:30 p.m.). Use is at your own risk and no liability is accepted.
Breakfast
Extensive buffet with live cooking station from 7:00 a.m. to 10:30 a.m., daily
Luggage service
Please dial the direct number "Réception" on the telephone if you require assistance with your luggage from the porter.
The reception will be happy to help you organize luggage check-in with Appenzeller Bahnen or SBB.
Drinks
We have buffets on every floor. The teas, mineral water, soft drinks, fruit, and pastries on offer may of course be consumed in your room.
Additional beverages are available from 7:00 a.m. to 10:00 p.m. by dialing the direct number "Room Service" and from 10:00 p.m. to 7:00 a.m. by dialing the direct number "Reception."
Golf
18-hole golf course in Gonten (8 km). As a hotel guest, you benefit from a 30% discount on green fees.
Golf is possible with a golf license.
Dogs
Out of consideration for our health guests, animals are not allowed in the health center or restaurants. Dogs must be kept on a leash at all times. A dog shower is available in the garage. The reception will be happy to help you organize a dog sitter on request.
Hygiene items
Upon request, you can receive toothbrush sets, shaving kits, nail files, hairbrushes, sanitary napkins,
Tampons, etc. Please dial the direct number for the housekeeping department on your telephone.
Internet
We offer free Wi-Fi access (no password required) in all areas of the hotel.
Settings – Wi-Fi – hofweissbad – Start Internet/Safari – Click "Connect"
You are now connected to the Wi-Fi.
Children
Cots, bathrobes, and slippers in various sizes are available.
Please dial the direct number "Housekeeping" on the telephone.
A small selection of games and coloring materials can be borrowed from the games box at the service team or at the reception desk.
Kiosk
Magazines, newspapers, bona dea products, and a large selection of gifts for those at home can be found at our kiosk at the reception desk.
Pillows
The housekeeper has down pillows, synthetic pillows (for allergy sufferers), millet pillows, Elsa pillows, support pillows, and nursing pillows available. If you would like an additional pillow, please select the direct dial option "Housekeeper" on the telephone so that the bed linen can be supplemented or replaced.
Luggage storage
To make more space in your room, you can leave your empty suitcases in the luggage storage room. Dial the direct number "Housekeeping" on your telephone and your suitcases will be collected from your room.
Cosmetics
For advice and appointments, please contact the reception desk at the health center. We kindly ask you to arrive on time and in comfortable clothing for your booked treatments.
Herb garden
The herb garden is located right next to the Flickflauder restaurant. Information about our herb garden can be found in the green box at the entrance to the garden.
Charging station
There is a public charging station for electric cars (for a fee) in the hotel car park. A connection is available free of charge for our hotel guests in the underground car park. Please note that this is a slow charging station.
Massages
For advice and appointments, please contact the reception desk at the health center. For booked massages, we kindly ask you to arrive on time and in your bathrobe.
Minibar
Instead of a minibar, we have buffets on every floor. If you require refrigeration, for example for medication, we will be happy to provide a small refrigerator in your room. Please select the direct dial "Housekeeping" on the telephone.
Lunch
12:00 p.m. – 2:00 p.m., daily
On Sundays, enjoy our popular lunch buffet from 12:00 p.m. to 3:00 p.m. Reservations are required; please dial the direct number "Restaurant" on your telephone.
Night bell
There is a night bell at the hotel entrance and at the garage entrance. The reception is staffed 24 hours a day.
Night light under the bed
If you do not wish to use this automatic service, please call the housekeeper.
Sewing service
We can do small sewing jobs on request. Please dial the direct number for the housekeeping department on your telephone.
We will take the item that needs mending to the Goldener fashion store, which will take care of the sewing.
Parking
Our porter will be happy to park your vehicle for you.
Parking
The parking fee per night is CHF 8 for outdoor parking spaces and CHF 15 for underground parking spaces. Underground parking spaces can be reserved before arrival. Parking is free for stays of 5 nights or more.
Smoking
Smoking is permitted in the smoking lounge opposite the bar (which is of course staffed).
on the room balconies, in the wicker chairs on the restaurant terrace in the garden, and by the outdoor pool.
Restaurants
There are various restaurants available. The Schotten-Sepp-Stube is rustically furnished. The Veranda restaurant is classic and beautifully bright. The Flickflauder, another restaurant, is modernly furnished with beautiful orchids. All restaurants have the same menu.
Backpack & umbrella
A backpack and an umbrella are provided in your room. These are available free of charge during your stay. You can purchase new ones at the reception desk.
Sauna
Indoor and outdoor pool (33°C)
Opening hours: 7:00 a.m. – 8:00 p.m., daily
Bathhouse: Heated whirlpool (35°C), natural pool
Opening hours: 9:00 a.m. – 8:00 p.m., daily
Sauna house: Organic and Finnish sauna and steam bath
Opening hours: 9:00 a.m. – 8:00 p.m., daily
The water is heated using geothermal energy and electricity is supplied by a PVA system. To access the bath and sauna house (from 16 years of age), you will need the badge on your room key.
Safe
The safe is located in the wardrobe.
Closing the safe:
1. Enter a 4-digit code
2. Press Close
Opening the safe:
1. Enter your code
2. The door opens automatically.
In case of malfunctions, please dial the direct number "Housekeeping" on the telephone.
Shoe shine service
If you place your shoes outside your room door in the evening, you will find them cleaned the next morning.
There is also a shoe cleaning machine in the underground car park. If you would like a shoe cleaning sponge, please select the direct dial number "Housekeeping" on the telephone.
Secretarial service
On request, we can take care of secretarial tasks such as sending emails, photocopying, etc.
Please report to reception.
Seminar park
Our seminar park (long wooden building) is located opposite the hotel. It offers various rooms, including a foyer for meetings and training courses. Our seminar team will be happy to advise you.
Shuttle
Hotel departure:
9:00 a.m., 11:00 a.m., 2:00 p.m., 4:00 p.m.
Landsgemeindeplatz departure:
11:15 a.m., 2:15 p.m., 4:15 p.m.
The hotel bus is free of charge (Monday to Saturday, excluding public holidays). You can obtain a timetable at reception. For trips to Appenzell outside the timetable, we charge CHF 15.00 per trip.
Play
The children's playground is located on the lawn in front of the terrace.
Sports equipment rental
Nordic walking poles and snowshoes are available at the reception desk of the health center.
The "Dörig" sports shop in Weissbad sells hiking boots and hiking clothing, among other things, and rents sledges, snowshoes, and much more. The shop is located 100 meters from the hotel on the main road towards Wasserauen.
Telephone
For external calls, dial "0" before the phone number, for example 0071 798 80 80.
For internal calls to another room, please dial the corresponding room number.
Your direct dial number if someone wishes to call you: +41 (o) 71 798 8 + your room number.
Tips
We hope you enjoyed your stay with us! If you are particularly satisfied and would like to show your appreciation, you are welcome to leave a tip. There is a team cash box in each of our departments and a cash box for the entire hotel team is available at the reception desk. Each employee receives their share accordingly. Thank you very much.
Event
Appenzell Tourism AI offers on its homepage www.appenzell.ch Countless ideas, suggestions, and concert programs.
Hiking
Information, tips, and brochures are available at our reception desk. You can find a digital hiking map at www.appenzell.ch/_map/
Water
We have our own drinking water source of the highest quality on our property. The water from the tap is safe to drink.
Laundry
Please place your dirty laundry in the plastic bag provided in the wardrobe before 9:00 a.m. and write your name and room number on it. Then fill out the laundry list. You can leave both on the bed. The housekeeping team will take them with them.
Has your room already been cleaned? Then dial the direct number "Housekeeping" on the telephone so that the laundry bag can be collected. You will receive your clean laundry within 48 hours. We charge a 50% surcharge for express service.
Wake-up
For a wake-up call, please dial the direct number "Réception" on your telephone.
Wellness
For advice and appointments, please contact the reception desk at the health center.
We kindly ask you to arrive on time and in your bathrobe for any treatments you have booked. You will be welcomed in the tea corner of the health center.
Wi-Fi
We offer free Wi-Fi access (no password required) in all areas of the hotel.
Settings – Wi-Fi – hofweissbad – Start Internet/Safari – Click "Connect"
You are now connected to the Wi-Fi.
Payment
You have the option of making a payment during your entire stay.
We accept cash in CHF and euros (change given in CHF), MasterCard, Visa, Postcard, Maestro-CH, Maestro, American Express, and Jelmoli.
During your stay, you can add consumptions and treatments to your room bill or pay in cash.
If you would like to check out early, please provide us with your credit card details in advance.
Newspapers/magazines
The current daily newspapers are available to read in the hotel library. Additional newspapers and magazines are available for purchase at the reception desk.
On request, we will bring your favorite newspaper or mail forwarded from home directly to your room. If we do not have your preferred newspaper or magazine in stock, we will of course obtain it for you during store opening hours in Appenzell.
Room inspection
If you would like a quick room check during dinner, including turning down the beds and drawing the curtains, please hang the "Dear Guest" tag on the outside of your room door.
Room
For room service (daily from 7 a.m. to 10 p.m.), please dial the direct number "Room Service" on your telephone.